Like the rest of the world, the aviation sector was completely blindsided by the coronavirus crisis. But the situation is improving. Bank loans and government aid have provided sufficient buffers for airlines to restart. If you book your ticket with a government-supported airline, you can rest assured that your trip will go ahead as planned. We will inform you about the specific rebooking policies for each airline, but in general these are the available options for changes and cancelations:
– rebook to a later date;
– request a voucher that will often allow you to choose a different destination and/or change the passenger name; after one year, you can request reimbursement for an unused voucher;
– apply for a refund: airlines are legally obligated to offer this option as well; however, due to the massive number of refund requests and airlines’ limited financial resources, this is a near-impossible challenge for most airlines in the short term.
Feel free to contact us if you are unsure about the terms and conditions of your ticket or voucher.